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"So lets make the help desk a 24x7 365 day help desk. We will get highly qualified Technical Staff to work from 11PM to 7AM and ask them to work the holidays. In addition we can expect to train all shifts on new procedures and products" Sounds good on paper doesn't it? If you have already had to do workload balancing in a high tech, multi-shift environment or are just beginning to contemplate the idea, why not ask the people who have over 20 years experience in managing through the potentially exasperating, and at times, morale busting chore to help you out. Global Skills charges nothing for this service but hopes that in assisting you we uncover areas where we might be able to provide additional resources to your organization.
To discuss Workload Scheduling or any of our services please contact us.
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